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First published on December 10, 2007 Business & Society 2007, doi:10.1177/0007650307305369
Corporate Responsiveness to Community Stakeholders: Effects of Contextual and Organizational Characteristics
Nada Kobeissi1*
and
Fariborz Damanpour2
1 Long Island University--C. W. Post
2 Rutgers University
* To whom correspondence should be addressed. E-mail: nada{at}liu.edu.
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Abstract |
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Corporate community responsiveness relates to business activities that are integral parts of a firms operations and are designed to benefit the firm through benefiting the local communities. Using data from commercial banks in the United States between 1997 and 2000, the authors measured banks corporate community responsiveness by their Community Reinvestment Act (CRA) lending activities and their performance ratings by CRA examiners. The authors developed and tested eight hypotheses on the influence of contextual (community income, minority population, and competition) and organizational (age, profitability, risk, institutional ownership, and mergers and acquisitions) factors on the two measures of corporate community responsiveness. The authors found a negative effect for minority population; a positive effect for banks profitability; and partial support for community income, competition, and risk factors. The results show no effects for institutional ownership or mergers and acquisitions. The implications of these results for the instrumental aspect of stakeholder theory are discussed.

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