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The Influence of Culture on Stakeholder Management: Social Policy Implementation in Multinational Corporations

University of Applied Sciences in Business and Administration Zurich (HWZ)

This study offers a theoretical framework for stakeholder management in an international and multicultural environment. Through the use of an extensive qualitative case study analysis, a methodological approach was developed for analyzing stakeholder dialogue data for cultural differences. Based on the empirical data it was possible to show specific ways in which cultural dimensions affect the international diffusion of stakeholder related policies. These findings contribute to the fields knowledge on internal stakeholder management implementation, by addressing the complexity of embedding stakeholder management principles and practices within various international subsidiaries of the same multinational organization.

Key Words: stakeholder management • international management • cross-cultural management • stakeholder dialogue • social issues • case study analysis • Asea Brown Boveri (ABB)

Business & Society, Vol. 43, No. 4, 426-436 (2004)
DOI: 10.1177/0007650304272242


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