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Business & Society
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A Longitudinal Study of Significant Change in Stakeholder Management

Christine Shropshire

Arizona State University

Amy J. Hillman

Arizona State University

Despite rich theoretical development, empirical research on stakeholder management is scant, save its relationship with financial performance. Recent research shows significant intrafirm variability in stakeholder management across time. This study seeks to explain why firms would experience significant changes in stakeholder management. Adapting Wood’s framework to discuss three principles of stakeholder management, the authors identify antecedents of change at the institutional, organizational, and executive levels. Pressures for legitimacy at the institutional level suggest that firm age and size, along with industry shifts in stakeholder management, will increase the likelihood of changes in stakeholder management for the focal firm. The authors posit that organizational risk and performance will also affect the likelihood of change, as will managerial discretion, ownership, and succession. The authors test their predictions using a longitudinal sample of stakeholder management data and discuss the implications of the findings for research and practice.

Key Words: stakeholder management • longitudinal study • strategic change • stakeholders • corporate social performance

Business & Society, Vol. 46, No. 1, 63-87 (2007)
DOI: 10.1177/0007650306295753
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