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Business & Society, Vol. 46, No. 1, 88-103 (2007)
DOI: 10.1177/0007650306293390

Organizational Preparedness for Coping With a Major Crisis or Disaster

Karen L. Fowler

Monfort College of Business, Greeley, CO

Nathan D. Kling

Monfort College of Business, Greeley, CO

Milan D. Larson

Monfort College of Business, Greeley, CO

This research presents the results of an exploratory empirical study that assessed perceived organizational preparedness for coping with a major crisis or disaster. A scale was developed and tested to measure perceptions of organizational preparedness. Hypotheses were tested to examine variations in perception of crisis preparedness. Potential for occurrence of crises was also examined and demographics collected. Findings indicate that top-level and middle-level managers have a higher level of perceived preparedness than employees, no differences in perceived preparedness based on size of the city where organizations operate, government organizations expressed a higher perception of crisis preparedness than for-profit organizations, and the highest perception of preparedness was exhibited by organizations employing more than 500 employees.

Key Words: crisis and disaster planning • emergency response planning • crisis and disaster preparedness • workplace


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